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Shipping Terms:
Standard Service is China post airmail.
Expedited Service is China post EMS,DHL,FEDEX.
We ship Monday to Saturday excluding holidays. Please send us an email BEFORE your payment if you wish to change shipping address.
Standard Service it takes usually 3-4 weeks to Australia, North America, Europe and Aisa, 4-5 weeks to South America, Africa, and Russia. Speed is not steady, can be 1-2 weeks more or less than usual time. Please note that this service is NOT trackable.
Expedited Service takes about 5-12 business days. It is trackable EMS, DHL, FedEx, TNT, UPS, and KCS.
The shipping time during Holiday Season (Christmas, Chinese New Year etc) could be longer than usual time. Please add another 5-10 days as a delay.
Returns Term:
In case you received a defective item, the customer has up to 7 days from date of receipt to request for refund or exchange for a new one.
In case you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing.
We do not allow refunds or exchanges because of change of mind. Please read all description provided as a guide before you bid. While every step has been taken to ensure that we ship out correct item, there will be occasion when you receive items that are different from the description. In such case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business.
About Us:
Do not hesitate to contact us any time before and after your purchase; we are committed to your 100% customer satisfaction. We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
Other Policies:
We are not responsible for any custom duty or import tax.
We will leave POSITIVE FEEDBACK after receiving the payment. Please contact us if you are not satisfied with the item after receiving it.
All emails will be answered within 1 business day. If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible.
Serious Buyer Only! Please place bid only if you agree with all the terms.
Feedback:
Please Contact us before Leaving any negative or neutral feedback.
We will work with you to solve any problems in time.
Thanks for your understanding & cooperation in advance
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