Packaging Details
Size:
30cm x 30cm x 30cm (11.81in x 11.81in x 11.81in)
Packaging Details
Size:
30cm x 30cm x 30cm (11.81in x 11.81in x 11.81in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Anime Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of animecrazystore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Плащ хороший, но пришел в отпечатках обуви и с пятном. Пятно не отстиралось.
Very good quality!
Ставлю 5 звезд, хотя заказ шёл слишком долго. Продавец очень общительный, все вопросы разбирал хорошо. За свою цену плащ хороший, хотя пришлось подрезать несколько нитей. Спасибо продавцу
Добирался до Москвы больше 2 месяцев. Упакован хорошо, продавец отвечает быстро, узнал для меня точное местонахождение заказа, так как он не отслеживался. В целом - нормально.
Все супер!!! Дочка очень довольна))))
Por el precio muy bien!
es perfecta
Отличный балахончик!)
Image un peu dégradée mais sinon ça va
Igual a la imagen, de buena calidad, estoy contenta.
хороший лёгкий плащ с капюшоном. Впереди крупная пуговица-застёжка.Девочке-подростку нравится,носит с удовольствием
Quality same as price......
Спасибо, посылка пришла быстро. заказавали М, подошла. Детям нравится.
Хороший плащ, но доставка очень долгая!
Telle que la photo satisfaite.
felicissima e soddisfatta!
buena calidad
Genial
27 дней до Спб. Плотный,но тонкий.Капюшон спадает,немного неровно сшито.Поглажу и красивенько будет
Шло 1,5 месяца
Thank you...
perfetto, mia figlia felicissima!
It is not exactly the same as the picture but since the material is mentioned in the description and showed in the comments, I knew what I was going to buy. It is perfect to wear for cosplaying. I'm sure that I can wear it at conventions this summer without worrying about the temperature, since the material is thin. It has a little imperfection with the wire but nothing that makes me worried. ^^' Ordered the 12.01, received the 20.01
Соответствует описанию, нужной длины. Заказом доволен.