We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great! Descrição igual ao anúncio.
Très bien emballé et livraison rapide ! Bon vendeur !
Apesar de terem mandado o modelo errado, ele funciona perfeitamente. Havia pedido o do Gogeta, mas veio o do Vegeta.
It's not like the usual printed mug. It has a layer on top of it. Nice that i did not receive it broken!!
Très satisfait de mon achat La tasse est arrivée un mois après la commande (un peu long). La tasse était bien protégée, dans une boîte en polystyrène elle-même dans un carton. Quelques imperfections sur le motif chauffant mais presque invisibles sans regarder de près. A chaud, l'effet est très réussi, rien à dire. Je recommande le produit et le vendeur.
I have received returns ...
todo genial . pienso comprar mas
envoi rapide, colis bien soigné et protégé, conforme à la description
Very good product! Thanx
Estupenda, tardó en llegar pero viene súper bien forradita, muy bien empaquetada. Genial!!
impeccable
súper
maravilloso me encantó
Producto igual que en la descripción, viene bien embalado y protegido. Ha tardado mes y medio en llegarme
Demasiado lento el envío pero llego en perfectas condiciones
Tardó en llegar. Me llegó al mes y medio de pedirlo. La taza es muy bonita, llega muy bien envuelta, en buenas condiciones aunque con un pequeño choque en el borde inferior. Por lo demás bien.
otimo produto, otimo vendedor
good
pas reçu ma commande mais comme ya eu remboursement. je met 5 étoiles
GOOD PRODUCT FAST DELIVERY
Très belle tasse,je recommande fortement
parfait. recu en 15 jours
expédié en 30 jours à Paris. bien emballée. correspond à la description . super!
Sehr schöne Tasse. Sie kam sicher verpackt an. Natürlich musste sie direkt getestet werden. Sobald das heiße Wasser drin ist, wird das Bild von unten nach oben sichtbar.
Long à expedier mais rapide à arriver
Great
Todo correcto gran vendedor.
bellissima.. anche con scatola
Esta muy lograda.. tiene que estar bastante caliente el vaso.. pero esta que me he cogido es una pasada. muy contento.. :) igual que en la foto.
parfait comme dans la description je recommande vraiment car j'adore ! attention mais beaucoup de temps avant d'arriver mais bonne communication du vendeur !
super produits livraison en 1 semaine
genial!
Fast shipment well packaged
Excelente. Entrega en 17 días. Producto de buena calidad. Muy bien embalado. Excellent. Delivered in 17 days. Good quality product. Very Well packed.
produit conforme, réagis bien à la chaleur, très belle couleur, arrivée après 14 jours, très satisfaite
Gran embalaje, llegó perfecta.
livraison rapide et bien emballée. produit conforme
Excellent bien emballer livraison lente
Bonjour , Je viens de recevoir ma tasse elle est superbe et ca rend super bien la transformation . J'ai fait des jaloux du coup des amis vont aussi en commander !
Good mug and good quality !
muy bien precintada para que no se rompa. creia q iba a ser más grande
fast shipping A+
GOOD